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Vita Usatyuk

Vita Usatyuk, Zendesk Knowledge Carrier at Cloudfresh, Customer Experience and Multichannel Support Expert.

Vita has helped many clients from various industries build state-of-the-art customer support in their companies.

She has many years of experience working with solutions and implementing Zendesk products.

She has participated in webinars and offline events related to building quality customer support and using Zendesk tools to improve Customer Experience.

 

 

Posts by the author

12.01.2024

Building an Effective New Customer Onboarding Process for Your Business

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15.12.2023

Lead vs Prospect vs Opportunity

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08.12.2023

6 Key Indicators to Track Customer Loyalty

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04.12.2023

How to Build a Customer-Oriented Company

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03.11.2023

Zendesk vs Salesforce: Which Fits Your Organization best?

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10.07.2023

Help Desk vs. Support: What’s the difference?

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07.07.2023

Who is customer success manager

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22.06.2023

5 styles of communication with clients

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19.08.2022

How to interact with your potential clients: 10 cold calling tips

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29.07.2022

How to build a customer success team, and why is it essential for your business?

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02.06.2022

Top 3 IT priorities for hybrid work

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18.05.2022

How to boost your sales through building quality customer relationships

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29.04.2022

New Zendesk functions to speed up your sales team

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29.03.2022

Lead Magnet in your business – 10 useful examples

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24.03.2022

How to create a high-quality Knowledge Base

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15.03.2022

Optimizing CX: 3 practices to improve customer experience

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22.02.2022

The main business trend of 2024 – why it is important to invest in customer support

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03.02.2022

Zendesk Help Center: Useful information before you start using it

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24.01.2022

Zendesk Tips and Tricks

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20.09.2021

How to help your sales team work effectively with Zendesk Sell

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30.07.2021

Proven strategies to motivate your team: how to set up your sales managers for success

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14.07.2021

Customer support: how to improve CX

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08.06.2021

How to earn customer loyalty and retention

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09.06.2020

Zendesk Select Partnership

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