Services – Zendesk
As a Zendesk Premier Partner, Cloudfresh has solid expertise to help businesses effectively integrate world-class software solutions from Zendesk. With Zendesk Support you will provide your clients with unparalleled multichannel customer support, Zendesk Sell will make your sales process smooth and Sunshine Conversation will boost the customer experience of your clients.
Zendesk develops customer service and engagement products for businesses that want to give their customers the best. All Zendesk products are designed to facilitate communication, reduce friction, and improve the relationship between companies and their customers. Innovative, forward thinking companies embrace this philosophy, and they use Zendesk to create the best customer experience for their clients. Learn more.
We assign a separate agent to each client.
Together with the team, we review your needs and look for the best solution.
We will consult with you while creating the solution.
We prepare for integration on a technical level.
Existing customer data is preserved during migration.
We test the solution thoroughly before implementing it.
We also offer audits and consultations, where along with the client we analyze their current processes and pains, set challenges and goals and define success criteria. As a result, the client has a ready solution and a proposal for business improvement. We also offer two types of training separately for administrators and users. For more information about the training, contact the Cloudfrsh contact centre.
