Services – Zendesk professional services Enjoy a full range of expert services around Zendesk solutions to help you implement the software according to your customer needs, prepare and train the team, and unlock GenAI's capabilities for business success.
Receive a tailored first-hand experience of Zendesk solutions aligned with your unique business needs.
Uncover the potential of GenAI across your entire customer care environment to automate the frontline, give agents a boost, and operate at scale with our ongoing support.
Working with us, you get specialized premier services across various industries such as gaming, retail, e-commerce, software, healthcare, finance, and others.
Benefit from the flawless integration of Zendesk with your existing infrastructure (databases, telephony system, CRM, etc.), expertly handled by the Cloudfresh team.
Experience flexible payments with diverse options, including currency choices like PLN, USD, EUR, UAH, CZK, and cryptocurrencies.
Enjoy communication in your native language for the most convenient and flawless experience. Our team speaks English, Ukrainian, Czech, Polish and Russian.
Implementation
Audit and consulting
Integrations development
Training
Zendesk AI SupportImplementing Zendesk for the first time can be daunting, but it doesn’t have to be. By offloading the heavy lifting to our expert team, you can enjoy a professionally configured environment tailored to your unique business needs. With 1500+ professionals having successfully leveraged our specialized services, our team of engineers brings a wealth of experience and best practices to ensure your setup is optimized for efficiency and effectiveness. We understand that your primary goal is to enhance customer support and streamline operations quickly. That’s why our comprehensive implementation service is designed to get your Zendesk solution up and running in just 4 weeks. This includes full setup and training for your agents, ensuring you see a rapid return on your investment. Our team handles everything from configuring essential functionalities to training your employees, making sure they are equipped to use Zendesk to its full potential.
Based on our experience providing professional services, we have created pricing plans best suited for a successful start with Zendesk.
Our certified Zendesk admins have deep competency in looking at Zendesk instances and quickly identifying areas for improvement.
Get high-quality assistance from Cloudfresh CX engineers with extensive experience in Zendesk support and implementation.
Easily manage support processes and get the most out of Zendesk with the help of professional Cloudfresh administrators.
Integrate AI tools into your customer support system, enhancing efficiency, and delivering superior service experiences.
Elevate customer support with cutting-edge AI, optimizing service quality and efficiency to exceed customer expectations.
"For now, we have been using Zendesk for a long time and continue improving our customer service to better satisfy our clients' needs. Thanks to Cloudfresh's expertise, help, and support in implementation, we got a complete overview of KPIs from agents to a global corporate view. Innovation is a priority not only for clients but also for employees. And collaborating with Cloudfresh, we continue to innovate with Zendesk daily."
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Nicole Okonkwo Gattuso Sales Director at Blue Style
“Zendesk has opened up new opportunities for Rozetka and helped bring the company's ideas to life quickly and with fewer resources. Now the team is using more advanced trending technologies that affect the efficiency of the support department and the whole company.”
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Natalia Vovk Head of Written Appeals Department, Rozetka
"For us, the experience with Zendesk was new. We learned a lot in a short time. The tools themselves aren't always intuitive, but we've made it with the support of Cloudfresh and many articles in the Zendesk Knowledge Base."
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Taisiya Nasretdinova CEO at ICANHELPHOST
