Zendesk has a wide range of APIs to help you integrate it with third-party systems (Telephony, CRM, ERP, Billing, etc.) for better customer service. Some solutions are available in the list to better understand the integration of Zendesk with other services:
- Support API, NPS API, and JIRA Integration API to work with tickets, users, and organizations and manage ticket workflows.
- Help Center API for Help Center, Knowledge base, and Community.
- Chat API, Real Time Chat API, Chat Conversations API for live chat and messaging.
- Talk API, Talk Partner Edition API for call center software.
- Sell API, Sync API, Firehose API, and Search API for sales force automation.
- Custom Objects API, Profiles API, and Events API to connect and understand all your customer data wherever it lives.
Therefore, if you have an integration request, we will analyze your business and technical requirements, build the solution architecture and develop it for you.