Cloudfresh – Zendesk Products

Zendesk Products

Our products

Telegramio for Zendesk

Telegramio is a secure and effective Zendesk Support integration that enables message & attachment exchange via Telegram.

Our products

Zendesk For Government

Zendesk for Government aims to provide more efficient services and information delivery to the public by integrating easy-to-use custom-fit software solutions.

Enterprise-class security and safety
Scalable cloud solution for any government agency
Remotely manage your staff with ease
Our products

Zendesk Sell CRM

Zendesk Sell is an easy-to-use sales tool to help sales teams seize opportunities, make data-driven decisions, and leverage best practices.

Dynamic and Innovative
Competent attracting customers
Our products

Zendesk Support Suite

The complete customer service solution that meets customer needs sets your team up for success and keeps your business in sync.

Ticketing system with intelligent routing
Artificial Intelligence, automation and integration
Agent workspace with personalized conversations
Our products

Zendesk Sunshine

Customize Sunshine to meet your business needs quickly with apps, tools and out-of-the-box capabilities to fit your systems.

Powerful customization for agent synchronization
1,200+ applications ready to plug in
Integrate your systems for a unified view of your customers

As a leading customer service software provider, Zendesk delivers a wide range of capabilities to help companies offer seamless, personalized customer experiences. With Zendesk products, teams can provide support across channels, engage in more meaningful conversations, and continually optimize operations.

Trusted by over 160,000 organizations worldwide, Zendesk software makes tracking, prioritizing, and solving customer requests easy. The platform centers around unified ticketing to manage inquiries from multiple sources in a single place. Robust analytics then give you the insights to measure and improve performance.

Zendesk offers a range of products tailored to businesses of different sizes and needs:

  • Zendesk Support – sophisticated tools provide customer service across email, live chat, messaging apps, bots, and social channels. The solution also features powerful AI additions like Advanced AI for more contextual conversations and Macro Assist, which leverages predictive insights to recommend optimal next actions.
  • Zendesk Sell – sales CRM software to enhance productivity and relationships.
  • Zendesk Sunshine – customer profile data unification across all touchpoints.

With the right Zendesk licenses, you get capabilities scaled to your needs and global 24/7 technical support. Customized implementations further ensure you derive maximum value. Join the myriad of global businesses that have transformed their customer service landscape with Zendesk products. Let’s embark on a journey where customer satisfaction isn’t just a metric; it’s the heart of your success.

As an official Zendesk partner, Cloudfresh specializes in elevating customer service management through tailored Zendesk solutions. Our Zendesk professional services streamline interactions, leverage analytics for insights, empower your service team, and maximize Zendesk AI capabilities.

Get in touch with us today to chat about your requirements and find the best Zendesk solutions for your business!

Clients who trust us


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