Clients cases – Client Case: 4PEOPLE
"We love Asana for its simplicity. It has many features, but what is most important - you can use key features (like projects and planning) after 30 minutes of experience with Asana. The implementation of Asana in our agency was almost trouble-free. After almost 5 years of using Asana, we still think it was one of the biggest game changers to our organization."
About the client: 4PEOPLE is a performance marketing agency (35+ employees) working mainly in the Polish market. The company creates effective marketing solutions using a mix of PPC, SEO, Social Media, and Content Marketing. Their unique expertise covers all industries, focusing mainly on real estate, beauty, and healthcare.
Project Start Day: 06.05.2021.
Project End Day: Сooperation continues
The Challenge: Before 4PEOPLE started using Asana, the team used two CRMs that did not cover the company’s needs in setting, controlling, and measuring the projects and tasks.
The main problems using these products were:
So, those challenges were the main requests the company wanted to resolve together with a new task management solution.
The Solution: After analyzing some task management solutions, 4PEOPLE decided to try the Asana project management tool.
The team first noticed simple UX while using Asana, which was one of the primary company’s requests. After 10-15 minutes of getting acquainted with a tool, the 4PEOPLE workers knew how to use Asana software, vastly different from the CRM software the team previously used.
With Asana, organizing internal and external projects became straightforward and fast. In the beginning, 4PEOPLE adopted the tool for a small team, and after several months of testing, the company decided to switch all units to Asana.
That said, Asana empowered all teams to cooperate quickly and effectively, along with positive feedback from workers about the tool’s functionality. Employees use Kanban boards, projects, forms, goals, and reports among the most popular features.
One of the crucial challenges of 4PEOPLE was the integration with the other apps. Asana has a massive package of integrations with external services: Google Calendar, Drive, Slack, TimeCamp, Hubspot, Jira Cloud, and many others. The 4PEOPLE team can now use Asana together with Timecamp, as they needed in the first place, to get a clear view of the time spent on them to issue reconciled invoices to customers.
Alongside it, the team finally has Google Drive integration with the service’s file selection feature that is now built into the Asana taskbar. With it, everyone can easily attach files from My Drive to tasks, which makes the work process simpler and faster.
The Results: 4PEOPLE made a considerable step forward using Asana as their primary project management tool. The Asana solutions helped the team to build a project-based, transparent and productive workflow with simple UX and essential features.
The variety of integrations made it possible to work from Asana having an all-in-one place, enabling all company units to cooperate faster and build more efficient work processes.
4PEOPLE achieved the best organization of their tasks and projects, excellent work speed, and the most productive communication within the company and the clients in Asana.
"We love Asana for its simplicity. It has many features, but what is most important - you can use key features (like projects and planning) after 30 minutes of experience with Asana. The implementation of Asana in our agency was almost trouble-free. The first small team of Asana users created best practices for all companies. After implementation, for the whole team, we already had a framework for using Asana for our needs. After almost 5 years of using Asana, we still think it was one of the biggest game changers to our organization." Robert Polak, CEO at 4PEOPLE
Cloudfresh Role: Cloudfresh team provided 4PEOPLE with the consultation about Asana pricing plans and the variety of Asana features. With the help of Cloudfresh, the 4PEOPLE team chose the best Asana plan according to the company’s needs and optimized their resources by spending less, meanwhile getting the most relevant functionality for them.
"For us, the experience with Zendesk was new. We learned a lot in a short time. The tools themselves aren't always intuitive, but we've made it with the support of Cloudfresh and many articles in the Zendesk Knowledge Base."
"Cloudfresh is very customer-oriented. The company solved all our requests mostly within an hour, always giving a detailed answer. When looking for additional services to solve business problems (analytical systems, etc.), Cloudfresh specialists always offered alternative options that fit into our budget and covered all needs."
"Google Workspace is an indispensable tool for companies with high data rates and saves a lot of time for our company when due to the Covid, we decided to switch our company to online work. It provides many powerful tools that can cover all needs in communication, file sharing, and many other spheres."
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