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CloudfreshClients cases – Zendesk

Zendesk

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Zendesk

"For now, we have been using Zendesk for a long time and continue improving our customer service to better satisfy our clients' needs. Thanks to Cloudfresh's expertise, help, and support in implementation, we got a complete overview of KPIs from agents to a global corporate view. Innovation is a priority not only for clients but also for employees. And collaborating with Cloudfresh, we continue to innovate with Zendesk daily."

Nicole Okonkwo Gattuso Sales Director at Blue Style
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Zendesk

"For us, the experience with Zendesk was new. We learned a lot in a short time. The tools themselves aren't always intuitive, but we've made it with the support of Cloudfresh and many articles in the Zendesk Knowledge Base."

Taisiya Nasretdinova CEO at ICANHELPHOST
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Zendesk

"Zendesk has opened up new opportunities for Rozetka and helped bring the company's ideas to life quickly and with fewer resources. Now the team is using more advanced trending technologies that affect the efficiency of the support department and the whole company."

Natalia Vovk Head of Written Appeals Department
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Zendesk

Sense Bank updated chat support and launched knowledge base for the client

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