Clients cases – Client case: Сryptopay
"Google Workspace is not just about productivity tools for us. It's about the seamless collaboration and security it brings to our operations. The transition to Business Standard was a significant boost, providing us with ample storage and enhanced video conferencing capabilities. Cloudfresh was pivotal in optimizing our costs and streamlining our financial management. The Directory API is an additional perfect helper that is easy to use while allowing us to effectively manage all the admin-controlled resources in our account. Together, Google Workspace and Cloudfresh have empowered us to streamline our workflows at our best."
About the client: Founded in October of 2013, Cryptopay is a wallet and payment platform where merchants and consumers can make transactions with each other while also being backed by the new Bitcoin payment protocol. Cryptopay, among the most popular digital currency service providers in Europe, is a digital currency firm offering crypto-wallets, debit cards, B2B payments, & investments.
Project start date: April 11, 2023
Project end date: cooperation still continues
Challenge: Cryptopay recognized the need to streamline its operations for better communication and collaboration. Here, enter Google Workspace, a suite of productivity tools that includes Gmail, Docs, Calendar, Meet, and other services aimed to streamline daily workflows and enhance identity and security. With these tools, Cryptopay experienced a transformation in how they operate.
Cryptopay has been starting with the Google Workspace Business Starter edition. Still, during the company scaling, the need for growth in the amount of storage per person and participants in Google Meet did not stand by. Therefore, Cryptopay has been transitioning to a more proficient plan – Business Standard.
Moreover, the company wanted to optimize their resources and find more convenient ways to pay for the licenses. That’s when the effective collaboration with Cloudfresh, Google Cloud Premier Partner, began.
Solutions: By transitioning to the Business Standard edition from the Starter, Cryptopay immediately closed their storage needs, getting from 30 GB to 2TB pooled storage per user. The Goole Meet participants’ limit has also been changed: instead of 100 max participants, the company got 150 with an option to record video meetings, which is unavailable in the Starter Plan.
But that’s not all! Many other Google Workspace services, along with the two editions and the long pass of Cryptopay work with Google Workspace, starting from 2014, have been constantly streamlining the company’s operations. Let’s pull back the curtain of their usefulness!
Gmail: Cryptopay’s team now enjoys lightning-fast email communication with the Gmail platform. This enhanced email system keeps their communications flowing smoothly, enabling no more lost emails or frustrating delays.
Docs: Google Docs enables Cryptopay’s team to create, edit, and share documents in real time. Whether it’s drafting proposals or fine-tuning reports, the power of Docs ensures that everyone is on the same page.
Calendar: Keeping track of meetings and deadlines is a piece of cake with Google Calendar. Cryptopay’s team schedules meetings, sets reminders, and shares events effortlessly, using the high integration of this platform with the other Google Workspace services.
Meet: Google Meet brings Cryptopay’s team together no matter where they are with high-quality video calls relevant to the company’s needs, the number of participants allowed to be in the meeting simultaneously, and additional video recording features so as not to miss anything valuable from the discussions.
One of the other crucial aspects of Cryptopay’s operations was a simplified Identity & Access Management that allows it to manage resource permissions with minimal effort and maximum automation. With the help of this tool, the admins can ensure the right people have access to the right resources while maintaining security and effortlessly managing user identities. They can control access to sensitive data and applications, enhancing their overall security posture.
The Directory API is another time saver for the Cryptopay operations that allows administrators to manage users, groups, and user aliases programmatically, reducing the risk of errors in manual user management. When a worker leaves the company, all the accesses, files, and data are simply and securely kept and, if needed, transmitted to the other worker.
Teaming up with Cloudfresh, Cryptopay embarked on a journey to fine-tune their financial management and discovered a more user-friendly way to settle the bills—through invoicing. Initially, as a direct contractor with Google Workspace, Cryptopay had to make all payments via card. However, this wasn’t the most convenient option for them. This transition improved operational efficiency and enhanced financial control and flexibility for Cryptopay.
Results: Google Workspace has proven to be a valuable ally in Cryptopay’s journey, offering an intuitive and reliable suite of tools. Coupled with the expertise of Cloudfresh, Cryptopay has achieved unprecedented levels of efficiency, productivity, security, management, and cost-efficiency.
Cryptopay’s global achievement is a story of optimization, growth, and security. Their journey with Google Workspace and Cloudfresh has resulted in streamlined operations, improved collaboration, and a stronger foundation for the future.
"Google Workspace is not just about productivity tools for us. It's about the seamless collaboration and security it brings to our operations. The transition to Business Standard was a significant boost, providing us with ample storage and enhanced video conferencing capabilities. Cloudfresh was pivotal in optimizing our costs and streamlining our financial management. The Directory API is an additional perfect helper that is easy to use while allowing us to effectively manage all the admin-controlled resources in our account. Together, Google Workspace and Cloudfresh have empowered us to streamline our workflows at our best." Pavel Makarenko, CTO, Cryptopay
Cloudfresh Role: The transition from Starter to Standard Edition has empowered Cryptopay to scale their operations without constraints. Cryptopay’s team now communicates seamlessly, collaborates effortlessly, and confidently manages their digital identity.
One of the most crucial points was optimizing the Cryptopay resources with a more convenient payment that was completely covered due to the company’s cooperation with Cloudfresh specialists. The companies are collaborating for now. If some requests appear, Cloudfresh experts are ready to fully cover them to help the Cryptopay team harness the full potential of Google Workspace.
"Google is truly a reliable leader in the field of cloud computing. We can meet the needs of our projects using GCP services, all while getting all the necessary tools for tracking. Migrating a portion of our infrastructure from bare metal to the cloud is fast and trouble-free. The professionalism and technical expertise of the Cloudfresh team support us during the implementation of new solutions, and that is genuinely valuable."
"For now, we have been using Zendesk for a long time and continue improving our customer service to better satisfy our clients' needs. Thanks to Cloudfresh's expertise, help, and support in implementation, we got a complete overview of KPIs from agents to a global corporate view. Innovation is a priority not only for clients but also for employees. And collaborating with Cloudfresh, we continue to innovate with Zendesk daily."
"I am sure that today we use about 20-30% of the entire functionality of Asana, but even this has already facilitated our work and interaction between employees and departments. Transparency in work is the main principle of our agency. If a particular task is not completed on time, it is important to understand the problem on which the delay occurred, and Asana's solution is ideal for helping in such matters. Our next goal is to use Asana to expand and grow our business."
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