Client cases

Ukraine

Financial Services

“Sense Bank is a bank that is easy and pleasant to communicate with, without scripts and formalism. The transition to the Zendesk platform will allow us to improve the customer experience of online communication with the bank due to the ability to consolidate customer requests from all possible online channels, and customers – quickly get verified information about the bank's products and services in self-service mode.”

USA, Ukraine

IT

“With migration to Workspace Enterprise Plus most of our users experienced a gentle learning curve, as the majority of the Forte Group employees used Google Apps before. The overall productivity of users has dramatically improved: collaboration is easy, UI is clean, and search is powerful. As Google Meet is fully integrated with Workspace, one can join meetings directly from a Calendar event. We also switched from a legacy phone provider to Google Voice.”