1. Cloudfresh
  2. Zendesk Products
  3. Zendesk Explore

Zendesk Explore

Built-in reports that help you to view and analyze key information about your customers, and your support resources.

Getting started with Zendesk Explore for reporting and analytics

Zendesk Explore for reporting and analytics is designed to help you analyze, understand, and share your business information. Explore provides powerful, built-in reports that help you to view and analyze key information about your customers, and your support resources. When you need reports that are tailored to your unique needs, you can use the tools in Explore to build your own reports.

Share and Collaborate your reports

Once your report is ready, Explore helps you to share and collaborate on it with others. Reports can be shared on a one-time, or recurring basis to anyone in your organization and with some plans, to individuals who are not part of your support team.

Choose one out of three versions

Explore comes in three versions:

  • Explore Lite: Gives you a selection of pre-built dashboards that you can use to analyze and understand Zendesk products.
  • Explore Professional: Includes the pre-built dashboards and tools to help you design, customize, and share your own reports.
  • Explore Enterprise: Builds on the capabilities of Explore Professional with enterprise-level features including live dashboards and advanced dashboard sharing capabilities.