Live chat provides a fast and responsive way to connect with customers in real time.
Zendesk Chat creates personal connections with customers seeking support. It provides your business with the following benefits:
Analytics shed light on customer satisfaction and agent performance. With better numbers and quality reports, organizations can measure success, identify issues, and stay on track.
Delivering quality support while growing your business can be hard. Our sophisticated workflow management features, such as departments, operating hours, and chat routing, makes things easier.
Add the chat widget to your website or Help Center and start talking to customers in minutes. With a customizable and mobile responsive design, Zendesk Chat fits seamlessly into your web and mobile experience.
Manage all your conversations from one place, even when your customers are in many places. The web dashboard lets you serve customers wherever they are — on laptops, on mobile, or even in your app.