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Consultation
Consultation
  1. Cloudfresh
  2. Webinars & events
  3. Building and Scaling Secure AI-Driven Support with Zendesk Latest Innovations
In-person event
June 13, 2024, from 10:00 to 14:00
ІконкаWarsaw Spire, Warsaw

Building and Scaling Secure AI-Driven Support with Zendesk Latest Innovations

Join us to discover how Zendesk's latest AI-driven tools can refine your customer support operations, focusing on improved responsiveness and personalized service.

Ideal for customer support leaders, this event will provide practical solutions for incorporating Zendesk AI technologies to manage customer queries and strengthen data security measures efficiently.
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Event language: Polish / English

Key Takeaways

Explore how Zendesk AI tools can help you meet individual customer needs through advanced intelligent automation and personalized service solutions.

Discover strategies to protect data privacy and deliver secure customer experiences in the AI-driven era.

Learn how Cloudfresh's professional services can empower your business with custom implementation, dedicated ongoing GenAI support, and a personalized approach tailored to your specific business needs.

Engage in the Q&A and networking sessions to connect with industry leaders over lunch and share ideas and strategies.

Agenda

10:00 – 10:30
h
Morning Coffee & Registration
10:30 – 10:40
Welcome session
Dominik Dybowski
Sales Executive, Cloudfresh
10:40 – 11:00
How to prepare for AI-first customer and employee experience
Jan Střída
Solution Engineer, Cloudfresh
11:00 – 11:20
Unlocking the power of Zendesk Advanced AI to expand intelligent customer care
11:20 – 11:40
h
Coffee Break
11:40 – 12:00
Navigating compliance and data privacy in the AI era with Zendesk
12:00 – 12:20
Client success story
12:20 – 12:40
Empowering Zendesk for business growth with Cloudfresh
Vita Usatyuk
Sales Executive, Cloudfresh
12:40 – 12:50
h
Q&A session
12:50 – 14:00
h
Networking & lunch

Speakers

Vita Usatyuk
Sales Executive, Cloudfresh
A specialist in customer experience and success and a Zendesk knowledge carrier at Cloudfresh. Vita has helped many clients from various industries build successful customer support in their companies. She has many years of experience implementing Zendesk products for multiple companies, from start-ups to large enterprise customers. Vita has valuable expertise in providing various Zendesk professional services, including implementation, administration, auditing, and AI training.
Jan Střída
Solution Engineer, Cloudfresh
Jan specializes in deploying and integrating systems into customer infrastructure. With over 20 years of experience in on-premise environments for B2B/B2G, education, and government, Jan aims to provide customers with a well-balanced hybrid/cloud solution. Jan is proficient in Zendesk solutions implementation, auditing, integration, and training.
Dominik Dybowski
Sales Executive, Cloudfresh
Dominik is a dynamic professional driven by a passion for the latest innovations and cloud solutions that revolutionize customer service. With a keen focus on transformative technologies, he expertly guides businesses in harnessing leading cloud platforms to enhance their operations and service delivery.

See you soon at our offline event!

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