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Services – JumpCloud Professional Services

JumpCloud Professional Services

Cloudfresh sets up identity, device, and access management the way your teams actually work, not the way a generic rollout assumes they should. From the first deployment to ongoing optimization, every step is built to cut risk, speed up daily access, and grow with your org instead of getting in its way.

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Identity and Device Management That Doesn’t Crack under Growth

As a JumpCloud Platinum Partner, Cloudfresh designs your identity and device environment to protect every endpoint, user, and credential, without slowing your teams down. From the first deployment to long-term governance, every call we make supports security, compliance, and day-to-day usability, all at once.

Here’s what your teams get:

  • Certified JumpCloud experts who support you before, during, and after rollout
  • A clear implementation path, from MDM to Zero Trust to AI governance
  • Faster, simpler access for employees across devices, apps, and infrastructure
  • An easier road to ISO 27001, NIST, and CIS compliance
  • An architecture built to govern human, device, and AI identities as your needs grow
  • Integrations with BambooHR, PeopleForce, HiBob, and Google Workspace, so new hires get provisioned the moment HR adds them, and offboarding happens just as fast

JumpCloud Implementation Services

Every organization comes to the platform at a different stage. Some need device control first, others need identity consolidation. So your rollout starts where you actually are.

Mobile Device Management

Every endpoint gets locked down from the start, with zero-touch deployment through Apple Business Manager and Windows Autopilot.

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  • Zero-Touch Deployment launch (with Apple Business Manager (ABM) and Windows Autopilot)
  • Endpoint secure settings enforcement
  • Software rules and patch management
  • Endpoint compliance monitoring
  • Endpoint remote wipe and lock pre-configuration
Identity and Access Management

Each employee gets one verified digital identity, with Cloudfresh handling everything from AD migration to Google Workspace LDAP integration.

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  • Identity Provider launch, with integration into HR Management Systems
  • Active Directory migration to JumpCloud’s cloud directory, with Google Workspace LDAP integration
  • SSO rollout with password rules and 2FA, across SaaS, network infrastructure (Cloud LDAP), and local legacy systems
  • Privileged Access Management (PAM) for AWS, GCP, Azure, and local servers via SSH and RDP
  • Just-In-Time access, with full logging and audit of privileged sessions
  • Enterprise Password Management
Zero Trust

A Zero Trust layer sits on top of your MDM and IAM setup, so access depends on real-time risk and device health, not just a password someone typed correctly.

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  • Conditional Access Policies
  • Advanced 2FA: push notifications, YubiKey, and passwordless JumpCloud Go (TouchID/FaceID/Windows Hello)
  • Device Health Attestation
SaaS, AI & Asset Management (Shadow IT)

Full visibility into every SaaS tool and AI agent running across your org, sanctioned or not, gives you the controls to manage them and cut spend you didn’t know you were wasting.

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  • SaaS Application Discovery, through JumpCloud integration with browsers and logging systems
  • AI Management: AI Inventory, AI services control policy creation, and AI Agents IAM Management
  • SaaS Optimization: unused SaaS inventory
  • SaaS security and compliance reporting
Not Sure Which Service Fits Your Stage? Whether you’re rolling out JumpCloud for the first time or tightening up what’s already running, Cloudfresh can walk you through what makes sense for your environment, your timeline, and your budget. Talk to a JumpCloud Specialist →
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JumpCloud Audit

If you’re already running JumpCloud, Cloudfresh reviews your setup end to end, SOC 2 and ISO 27001 readiness included, and hands you a clear plan for what to fix.

Audit and Optimization of Implemented JumpCloud

A full review of your existing environment comes with an improvement report measured against the standards your business already has to answer to.

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  • JumpCloud Best Practices, including configuration and security guidelines
  • ISO 27001:2022, the global standard for information security management
  • NIST Cybersecurity Framework (CSF) 2.0, the U.S. benchmark for managing cyber risk
  • NIST SP 800-124 (Rev. 2), guidance for securing mobile devices in the enterprise
  • NIST SP 800-63, the federal standard for digital identity and authentication
  • NIST SP 800-207, the foundational framework for Zero Trust architecture
  • CIS Critical Security Controls v8.1, the widely adopted baseline for cyber defense

What You Get from JumpCloud Professional Services

You get a partner who sticks around past launch, one identity that follows every employee everywhere, security that works quietly in the background, and full visibility into the tools and AI agents already running in your org.

A Partner You Can Rely On

Cloudfresh sticks around well beyond launch. You’re working with certified experts who already know your environment, keep you in the loop on updates that matter (like Agentic IAM, and help you figure out what’s actually worth adopting versus what’s not.

Identity That Follows Your People

Every employee gets one verified identity across every system, app, and device they touch. No more juggling five logins or chasing down access requests by hand.

Zero Trust without the Headaches

Your teams sign in faster, with stronger security running quietly in the background. Conditional access and passwordless options mean fewer support tickets and fewer weak passwords sitting in someone’s notes app.

Visibility into Shadow IT and Shadow AI

You see every SaaS tool and AI agent running in your org, sanctioned or not, so nothing slips past unmonitored.

Built for Where You’re Headed

The platform becomes a long-term identity layer, not a one-off project. And as AI agents start taking on more of the workload, your IAM strategy already has them covered.

“The Cloudfresh teams working on Google Workspace and JumpCloud have been outstanding. There’s always someone available, communication is clear, and the onboarding and execution were genuinely flawless. Working with them has been the kind of IT partnership you don’t take for granted, especially when you’re operating across seven offices and need things to just work. I really loved the experience!”

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Daniil Kuzovkin IT Lead, Flashpoint

“Thanks to JumpCloud, we received a reliable and secure solution with minimal administrative overhead, while Cloudfresh tailored it to our needs, providing a solid foundation for future development.”

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Iryna Nazaruk Security Operations Engineer, Solidgate
Your Identity and MDM Stack, Finally in Sync Contact a JumpCloud Specialist →