Miro Professional Services

Cloudfresh will set your teams up for confident, effective collaboration from the start. We don’t just “activate” users, but equip them to succeed. What we do:

• Deliver live or asynchronous onboarding for different user types (creators, editors, viewers).
• Configure your account to reflect team structures, permissions, and usage needs.
• Design and run interactive training sessions tailored to roles, departments, or regions.
• Create onboarding materials (e.g., quick-start guides, templates, recorded sessions).
• Establish best practices for team setup, board usage, and collaboration etiquette.

Ideal for: New customers or teams new to Miro

Cloudfresh will unify your organization’s collaboration under one roof. We will simplify complexity, whether you’re centralizing accounts or switching from another tool. What we do:

• Assess and audit existing workspaces and user activity.
• Develop consolidation plans for multiple tenants.
• Lead structured migrations from tools like Lucidchart, MURAL, or internal whiteboards.
• Coordinate with IT/admins to align on identity management and access controls.
• Minimize data loss, downtime, and user confusion during transitions.

Ideal for: Organizations with fragmented collaboration or legacy tools

Our experts will turn Miro into the foundation of how your teams collaborate, plan, and deliver. We will help you go beyond ad hoc boards to create systems that scale. What we do:

• Co-design reusable workflows aligned with your goals (e.g., sprint planning, design reviews, PI planning).
• Develop standardized templates to ensure consistency across teams.
• Introduce advanced features like smart diagramming, widgets, integrations, and board history.
• Facilitate internal enablement programs so teams adopt workflows independently.
• Support agile transformations or operational redesigns inside Miro.

Ideal for: Teams or orgs growing their platform usage or driving consistent practices

We will keep collaboration safe, structured, and enterprise-ready. Cloudfresh will help you build confidence in your setup—especially at scale. What we do:

• Configure Enterprise Guard, domain control, content management, and SSO.
• Design governance models that define roles, permissions, and access policies.
• Review workspace structure to align with compliance and regulatory requirements.
• Build dashboards and audit processes to monitor usage and enforce standards.
• Advise on user lifecycle management and secure collaboration with external partners.

Ideal for: IT/security stakeholders and regulated industries

We will drive long-term impact by embedding Miro in your people’s daily habits. Our team will guide you through change, step by step. What we do:

• Map out a phased adoption journey with clear milestones and success metrics.
• Define use cases by team/department and tailor enablement accordingly.
• Launch Centers of Excellence to train internal champions and scale knowledge.
• Design campaigns to raise awareness, increase usage, and drive usage enthusiasm.
• Track adoption trends and provide course corrections when needed.

Ideal for: Companies investing in long-term collaboration culture

Cloudfresh experts will connect Miro with your wider toolstack and streamline workflows. We will help you unlock deeper functionality through technology. What we do:

• Consult on Miro’s REST APIs and integration opportunities (e.g., Jira, Asana, Notion, Confluence, CRMs).
• Support custom solution architecture and vendor collaboration.
• Plan and implement workflow automation within and beyond the platform.
• Guide platform transitions (e.g., from local tools to cloud-first collaboration).
• Enable technical teams to independently build and maintain Miro-based systems.

Ideal for: Digital transformation, operations, and dev teams