About the company
Rapid Solutions International is a global leader in secure IT asset disposition (ITAD), with headquarters in the United Arab Emirates and operational hubs in Poland and the United States. The company works with enterprises and government organizations to manage the entire lifecycle of electronic devices, from secure data destruction to advanced refurbishing and resale.
Project Start Date: April 2024
Project End Date: Ongoing, with the company continuing to expand its use of the Google Workspace ecosystem
United Arab Emirates
Computer Hardware
Gmail
Google Meet
Google Chat
Google Docs, Sheets & Slides
Gemini for Google Workspace
Rapid Solutions International (RSI) is deeply committed to sustainability, privacy, and circular economy practices. Their services follow the highest international standards, including NIST SP 800-88 R1, and are backed by globally recognized certifications such as ISO 9001, ISO/IEC 27001, and R2v3. Their proprietary solutions, like Rapid Drive 2.5.0 for data sanitization and Rapid Diag for diagnostics, are examples of how they blend technology with responsibility.
AI plays a central role in their innovation roadmap, driving diagnostics automation, inventory intelligence, and multilingual customer support across global operations.
As a company working across multiple continents and time zones, it needed a collaboration platform that could keep pace with their growth and operational complexity. They were searching for a solution that would enable fast, uninterrupted communication across global teams, support real-time document sharing and remote collaboration, integrate seamlessly with their existing AI-powered tools, and provide the flexibility and security required in compliance-heavy industries.
To support their global operations and evolving AI strategy, RSI chose Google Workspace as their core collaboration platform due to its unmatched flexibility, security, and real-time collaboration features.
The most impactful tools in RSI’s day-to-day work include:
RSI’s AI journey is already taking shape with Gemini, which is helping teams create internal content and documentation, automate reporting, and simplify customer support summaries. It’s also becoming a trusted assistant for logistics, sales, and marketing teams, taking routine tasks off their plate so they can focus on bigger goals. Looking ahead, RSI envisions Gemini powering smarter decision-making, offering instant multilingual support for their global clients, and turning complex data into clear, actionable insights. These steps are not just about technology, but about building a workplace where intelligence and innovation drive every process, from diagnostics automation to intelligent asset inventory systems.
Since implementing Google Workspace with Cloudfresh, Rapid Solutions International has:
✅ Centralized collaboration across offices in the UAE, Poland, and the U.S., ensuring real-time visibility into projects and team progress.
✅ Accelerated internal communication through tools like Gmail, Chat, and Meet, reducing response times across departments and time zones.
✅ Enabled cross-functional collaboration between warehouse teams, developers, and sales through shared Docs, Sheets, and Slides.
✅ Laid the foundation for AI-driven workflows, piloting Gemini to streamline reporting, automate content creation, and reduce manual tasks.
✅ Improved scalability and compliance, with a secure, enterprise-grade environment that supports both day-to-day operations and future AI expansion.
The company now operates with more agility, more visibility, and a tech stack that’s ready for what’s next.
Beyond implementation, RSI relies on Cloudfresh’s first-line support for everything from license management to troubleshooting and Workspace optimization. Cloudfresh’s dedicated team ensures that RSI’s digital workplace runs securely and efficiently, so their internal teams can focus on what they do best.
The collaboration doesn’t stop there, as RSI and Cloudfresh are already exploring new ways to grow together by co-developing advanced Gemini use cases, pursuing new opportunities with Google Cloud funding programs, and strengthening cybersecurity strategies with Google tools.
At Cloudfresh, we help teams transform Google Workspace into a setup that truly matches the way they work. From onboarding and strategy to automation and ongoing support, we shape a workspace that saves time, improves visibility, and grows with your business.
As a Global Google Cloud Premier Partner, we go beyond deploying tools. Our focus is on building workflows that align with real business goals and make a measurable difference.
Whether you’re starting fresh or looking to optimize your existing setup, we’ll ensure you unlock the full value of every feature.
Ready to unlock a smarter, more connected way of working? Let’s talk.