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Clients cases Google Workspace Case Studies – Client Case: Rapid Solutions International

About the company

Rapid Solutions International is a global leader in secure IT asset disposition (ITAD), with headquarters in the United Arab Emirates and operational hubs in Poland and the United States. The company works with enterprises and government organizations to manage the entire lifecycle of electronic devices, from secure data destruction to advanced refurbishing and resale.

Project Start Date: April 2024
Project End Date: Ongoing, with the company continuing to expand its use of the Google Workspace ecosystem

Country

United Arab Emirates

Industry

Computer Hardware

Tech Stack

Gmail

Google Meet

Google Chat

Google Docs, Sheets & Slides

Gemini for Google Workspace

How Rapid Solutions International Built an AI-Ready Workplace with Google Workspace and Cloudfresh

Rapid Solutions International (RSI) is deeply committed to sustainability, privacy, and circular economy practices. Their services follow the highest international standards, including NIST SP 800-88 R1, and are backed by globally recognized certifications such as ISO 9001, ISO/IEC 27001, and R2v3. Their proprietary solutions, like Rapid Drive 2.5.0 for data sanitization and Rapid Diag for diagnostics, are examples of how they blend technology with responsibility.

AI plays a central role in their innovation roadmap, driving diagnostics automation, inventory intelligence, and multilingual customer support across global operations.

The Challenge

As a company working across multiple continents and time zones, it needed a collaboration platform that could keep pace with their growth and operational complexity. They were searching for a solution that would enable fast, uninterrupted communication across global teams, support real-time document sharing and remote collaboration, integrate seamlessly with their existing AI-powered tools, and provide the flexibility and security required in compliance-heavy industries.

The Solution: Google Workspace Powered by Cloudfresh

To support their global operations and evolving AI strategy, RSI chose Google Workspace as their core collaboration platform due to its unmatched flexibility, security, and real-time collaboration features.

“Google Workspace helped our international teams, from sales and development to warehouse operations, to stay connected, share updates, and execute projects efficiently. Its integration capabilities also align well with our in-house AI systems and tools.”
Mahan Mansour Khani Senior Business Development Executive, Rapid Solutions International

The most impactful tools in RSI’s day-to-day work include:

  • Gmail as the central communication hub for all internal and external correspondence.
  • Google Meet for international meetings and operational alignment across time zones.
  • Google Sheets & Slides for collaborative reporting, presentations, and client proposals.
  • Google Chat for fast, informal communication between teams, including sales and warehouse staff.
  • Gemini for Google Workspace, which is being actively piloted to automate reporting, generate documents, and summarize customer communications.

Laying the Groundwork for AI at Scale

RSI’s AI journey is already taking shape with Gemini, which is helping teams create internal content and documentation, automate reporting, and simplify customer support summaries. It’s also becoming a trusted assistant for logistics, sales, and marketing teams, taking routine tasks off their plate so they can focus on bigger goals. Looking ahead, RSI envisions Gemini powering smarter decision-making, offering instant multilingual support for their global clients, and turning complex data into clear, actionable insights. These steps are not just about technology, but about building a workplace where intelligence and innovation drive every process, from diagnostics automation to intelligent asset inventory systems.

The Results

Since implementing Google Workspace with Cloudfresh, Rapid Solutions International has:

Centralized collaboration across offices in the UAE, Poland, and the U.S., ensuring real-time visibility into projects and team progress.

Accelerated internal communication through tools like Gmail, Chat, and Meet, reducing response times across departments and time zones.

Enabled cross-functional collaboration between warehouse teams, developers, and sales through shared Docs, Sheets, and Slides.

Laid the foundation for AI-driven workflows, piloting Gemini to streamline reporting, automate content creation, and reduce manual tasks.

Improved scalability and compliance, with a secure, enterprise-grade environment that supports both day-to-day operations and future AI expansion.

The company now operates with more agility, more visibility, and a tech stack that’s ready for what’s next.

A Strategic Partnership with Cloudfresh

Beyond implementation, RSI relies on Cloudfresh’s first-line support for everything from license management to troubleshooting and Workspace optimization. Cloudfresh’s dedicated team ensures that RSI’s digital workplace runs securely and efficiently, so their internal teams can focus on what they do best.

The collaboration doesn’t stop there, as RSI and Cloudfresh are already exploring new ways to grow together by co-developing advanced Gemini use cases, pursuing new opportunities with Google Cloud funding programs, and strengthening cybersecurity strategies with Google tools.

“We see Cloudfresh as a key partner in our digital transformation as our company grows across the Middle East, Europe, and North America.”
Mahan Mansour Khani Senior Business Development Executive, Rapid Solutions International

How Cloudfresh Helps You Get More Out of Google Workspace

At Cloudfresh, we help teams transform Google Workspace into a setup that truly matches the way they work. From onboarding and strategy to automation and ongoing support, we shape a workspace that saves time, improves visibility, and grows with your business.

As a Global Google Cloud Premier Partner, we go beyond deploying tools. Our focus is on building workflows that align with real business goals and make a measurable difference.

Whether you’re starting fresh or looking to optimize your existing setup, we’ll ensure you unlock the full value of every feature.

Ready to unlock a smarter, more connected way of working? Let’s talk.

Get in touch with Сloudfresh