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Clients cases Google Workspace Case Studies – Client Case: Primelis

About the company

Primelis is a leading French performance-marketing and martech agency specializing in data-driven growth for mid-market and enterprise brands. The company combines advanced analytics, proprietary technology, and hands-on expertise in SEO, SEA, programmatic, and retail media to maximize digital revenue and customer value.

With deep product, data, and engineering expertise, Primelis turns insights into measurable commercial impact.

Project Start Date: March 2025
Project End Date: May 2025

Country

France

Industry

Performance Marketing

Martech

Tech Stack

Gmail

Calendar

Drive

Chat

CloudM Backup

SSO & Identity Management

MFA

Device management

Audit logging

Stats

Unified three Google Workspace domains without downtime

Migrated mail, calendars, and files with permissions and history intact

Applied consistent security policies across the organization

Reduced license costs

Enabled practical adoption of Gemini in daily workflows

One Workspace, Many Teams: How Primelis Unified Google Workspace with Cloudfresh


Primelis knew that to fully get real value from AI in their workflows, they needed a single, reliable collaboration hub. Operating across two tenants slowed down projects and complicated even routine tasks. By consolidating everything into one Google Workspace with Cloudfresh, the company removed those barriers, strengthened security, and laid the groundwork for Gemini and other AI-powered tools to support future innovation.

The Challenge: Two Tenants, Double the Work

Primelis had recently integrated Omny AI, an acquired business unit, into its operations. But while the teams were now under one roof, their digital workspaces were not. Omny AI and Primelis continued to run on separate Google Workspace tenants, creating silos and duplications across mail, calendars, and file storage. To unlock true collaboration, they needed to consolidate into a single, secure environment. 

The company needed a controlled, zero-downtime consolidation that would:

  • Merge users and aliases without interrupting mailflow.
  • Reassign Drive ownership and migrate Shared Drives with permissions and version history intact.
  • Transfer calendars, meetings, and resource bookings.
  • Align SSO, service accounts, and third-party integrations.
  • Apply unified security policies (MFA, device management, audit logging).
  • Optimize licenses across the organization.

And that’s where Cloudfresh came in.

The Solution: A Secure Google Workspace Consolidation

Instead of juggling multiple tenants and logins, Primelis wanted a Workspace that just worked, and that would be clean, secure, and ready for what’s next. Cloudfresh made that possible, guiding the shift into one environment that feels lighter to manage and better prepared for AI-driven projects ahead.

Step-by-Step Migration with No Downtime

For Primelis, the biggest concern was keeping work moving while three separate domains were brought together. With Cloudfresh by their side, the transition turned out to be smooth and predictable. Each domain, covering Gmail, Drive, Shared Drives, and Calendar, was migrated in about two weeks.

Communication stayed simple. Updates came directly through Google Chat, Primelis’s main hub for collaboration, so IT leaders always knew what was happening and could get answers instantly. For employees, the experience was nearly invisible: email kept flowing, calendars stayed in place, and files carried over with all their permissions and history intact.

Security and Administration, Unified

Once everything was under one roof, the company gained more than just a consolidated Workspace. With Cloudfresh’s guidance, they introduced consistent security policies across the board, from MFA to device management to audit logging. Admins now have clearer oversight, licenses are right-sized, and day-to-day management feels lighter.

Results: Simplicity, Security, and Connected Collaboration

This project wasn’t about starting from scratch, but rather about restoring clarity, building trust in the system, and giving teams the tools they needed to work as one.

With Cloudfresh’s guidance, Primelis achieved:

  • A unified Google Workspace for all users and domains.
  • Reliable mailflow with properly reassigned aliases.
  • Migrated Drive and Shared Drives with full permissions and version history preserved.
  • Calendars, meetings, and resources moved without disruption.
  • Unified security policies across the organization.
  • More manageable administration and tangible license savings.
“Cloudfresh delivered a smooth, zero-downtime migration that allowed us to consolidate Omny AI into Primelis quickly and securely. The project restored seamless collaboration across teams, simplified administration and delivered tangible licence savings.”
Clément Contamine CTPO, Primelis

Getting to Know Gemini

Looking ahead, Primelis is preparing to pilot Gemini for Google Workspace. Early plans focus on everyday tasks, such as summarizing meetings, drafting emails, and capturing next steps so nothing falls through the cracks.

The company also sees Gemini as the foundation for an internal conversational knowledge assistant, featuring NotebookLM, that will give teams quicker access to the information they need without sifting through multiple tools or threads.

By reducing time spent on repetitive work and making knowledge easier to reach, Gemini will allow the teams to focus more energy on growth initiatives, client collaboration, and innovation. For a company that thrives on speed and precision, this shift promises to make daily work not only more efficient, but also more engaging.

Partnering with Cloudfresh

This consolidation project was built on close collaboration. From the early planning stages through to the final migration, Cloudfresh worked hand in hand with Primelis’s IT leaders. Communication stayed transparent, and every decision was aligned with internal processes.

Cloudfresh’s support went beyond the technical migration. Our team helped choose the right Workspace edition, managed escalations with Google Support, and continues to provide first-line assistance for ongoing optimization.

Today, Cloudfresh remains a trusted partner. Together with Primelis, we are strengthening Workspace governance, enhancing security, and exploring advanced AI use cases with Gemini.

How Cloudfresh Helps You Get More from Google Workspace

At Cloudfresh, we believe that behind every digital workspace are real people driving meaningful work. Tools should empower them, not get in the way. That’s why we design setups that adapt to your way of working, not the other way around.

We help growing teams by:

  • Unifying and securing their Google Workspace environments.
  • Ensuring data remains safe and accessible at all times.
  • Providing hands-on guidance so IT teams feel confident managing systems independently.
  • Helping companies explore and adopt AI assistants like Gemini at a pace that fits their workflow.

As a Google Cloud Premier Partner, we make work easier, safer, and more connected, with the right balance of security, innovation, and support.

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