Terms of payment

There are 3 payment methods available on cloudfresh.com:
– Visa / Mastercard on the site
– Payment by bank transfer from the organization
– Payment by cash on delivery

Delivery terms

Delivery is carried out throughout the territory of Czech Republic, Slovakia and Ukraine, (with the exception of temporarily occupied territories and war zones).
Delivery throughout the territory of Ukraine Czech Republic, Slovakia is free.

Exchange and return

You can exchange or return the goods within 14 days from the date of purchase.
The product is subject to return if significant shortcomings are found or there is no similar product for exchange.
The item is exchangeable if:
– product, was not in use
– has no signs of use: scratches, traces of dirt and other imperfections.
– the goods are completed and the integrity of the packaging is not broken
– all labels and factory marking are saved – receipt for goods.
To get refund or exchange purchased item – send a request on email store@cloudfresh.com We will make a refund /exchange within 7 days from your claim.

Other questions

For all other questions and suggestions, please contact the Cloud Store team – store@cloudfresh.com or by phone +38 044 33 444 33
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