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Zendesk 10.07.2023

Help Desk vs. Support: Jaký je mezi nimi rozdíl?

Už jste někdy slyšeli někoho debatovat o rozdílech mezi help desky, podporou (support) a řízením služeb IT (ITSM)? Možná je to překvapivé, ale my jsme jim naslouchali.

Přihlaste se k odběru novinek

Zendesk 07.07.2023

Kdo je manažer pro úspěch zákazníka

Zendesk 22.06.2023

5 stylů komunikace s klienty

Zendesk 19.08.2022

Jak komunikovat s potenciálními klienty: 10 tipů pro cold calling

Zendesk 29.07.2022

Jak vytvořit tým pro podporu zákazníků a proč je pro vaši firmu nezbytný?

Zendesk 02.06.2022

3 hlavní IT priority pro hybridní práci

Zendesk 18.05.2022

Co přesně znamená metoda prodejů pomocí vztahu

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