Cloud Blog – Zendesk: end-to-end customer experience management

Zendesk: end-to-end customer experience management

Did you know that the customer experience with your business is just as necessary as your service or product? 46% of customers said they expect better service for themselves!?

We are amazed too!

Therefore, we invite you to register for the online meeting “Zendesk: Comprehensive Customer Experience Management,” where we will tell you how, thanks to modern tools, to build the most effective work of the customer support department!?

On December 8, our speakers will share their unique experiences:

??Alexander Zakharenko, Senior Solutions Consultant at Zendesk, will talk about:

  • customer life cycle phases;
  • customer service technologies;
  • the importance of customer experience.

Artur Tsudik – Cloudfresh Project Manager will show you how:

  • implement a support department in e-commerce
  • work with analytics;
  • generate about customer experience to further optimize the customer journey.

Registration via the link:

*Research conducted by Zendesk based on Uber, Netflix, and Airbnb customers.